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← Commentary No. 09
Publishing

The publisher warning we keep ignoring

Don't stay beholden to big tech masquerading as content distributors - they can kill you!

The Guardian ran a piece this weekend on LadBible and Meta. Short version: a publisher that built its scale on Facebook virality is again at the mercy of an algorithm change it did not see coming and cannot influence. Reach it never owned, repriced without notice.

Most commentary will file this as a publisher story. Diversify your channels. Build a mailing list you own. Fair advice, and ten years too late for anyone hearing it now.

I want to start one step over, because the same mechanism is about to run through commerce, and merchants are walking into it with the confidence publishers had in 2015.

A retailer or brand buying reach on Meta (other big tech platforms are available) rents exactly what LadBible rented: a slot in a feed owned by someone whose incentive is to charge more for it over time. CPMs up 20% year on year. A targeting model that changed more than once in 2026, which merchants found out about through their own dashboards rather than a Meta announcement. The direction of the algorithm is not the point. This year Meta’s referral actually rebounded for some publishers. The point is that the merchant does not hold the dial, and a number that can quadruple in your favour can halve against you on the same logic.

For twenty years there was no way around this, because the buyer was a human inside a feed, and the feed had an owner. To reach the human you paid the owner.

Agents break the arrangement, not by killing the feed but by opening a second surface beside it. When a buyer sends an agent to find a waterproof parka under 250 euros, the agent does not scroll and it does not see an ad. It reads structured offers and completes through a checkout protocol like UCP or ACP, whichever wins that merchant’s category. On that surface, feed economics do not apply. There is no impression to buy.

Here is the part merchants underrate. A brand that exists to Meta as a well-optimised ad campaign, and to an agent as nothing, is invisible on the surface that is growing. The agent cannot buy what it cannot read. Being legible to humans in a feed and legible to machines at an endpoint are separate jobs, and most merchants have only done the first.

So the LadBible story is not really about LadBible. It is a preview. The publishers who got hurt were the ones whose whole relationship with their audience ran through a platform they did not control. The merchants most exposed now are the ones whose whole relationship with demand runs the same way, except the mediation is about to pass from Meta’s feed to the buyer’s agent.

Publishers cannot rewind. Merchants still can, for a while, because the agents are only now arriving and an endpoint is cheap to set up. That window is the opportunity, and like every distribution window before it, it closes quietly and only looks obvious afterwards.

First published

On Substack in Thoughts from the Agentic frontline, 6 July 2026.

Richard Hobbs is founder and CEO of VIA Labs, building agentic commerce infrastructure in Singapore.